Shipping and Delivery Policy for ThemeKaart.com

 

Welcome to ThemeKaart.com, where we provide high-quality software products and digital services to enhance your online experience. Please read our Shipping and Delivery Policy carefully to understand the terms of delivery for our digital products.

 

###1. *Delivery of Digital Products*

ThemeKaart.com primarily deals in the sale and distribution of digital software products such as themes, plugins, templates, and software tools. 

 

•⁠  ⁠*Instant Download:* Upon successful payment, your purchased digital product will be delivered instantly. You will receive an email containing the download link, license key (if applicable), and instructions for installation and use.

•⁠  ⁠*Email Confirmation:* A confirmation email will be sent to the email address provided during the checkout process. If you do not receive the confirmation email within a few minutes of your purchase, please check your spam/junk folder or contact our customer support team for assistance.

•⁠  ⁠*Account Access:* In addition to email delivery, you can access your purchased digital products through your account on ThemeKaart.com at any time. Log in to your account, navigate to “My Downloads,” and download the products you have purchased.

 

### 2. *Non-Delivery Issues*

In the rare case that you experience any issues with delivery, such as not receiving your email confirmation or download link:

 

•⁠  ⁠*Contact Us:* Please contact our support team at [email protected], providing your order number and any relevant details.

•⁠  ⁠*Resolution:* We will investigate the issue and ensure that you receive your digital product as quickly as possible.

 

### 3. *Failed or Delayed Delivery*

Due to potential technical issues, delays in delivery may occur, although this is rare. If your delivery is delayed:

 

•⁠  ⁠*Immediate Support:* Contact us at [email protected] and provide the order details. We will assist you in resolving the issue immediately.

  

### 4. *Refunds and Cancellations*

Because the products sold on ThemeKaart.com are digital in nature and delivered instantly, we generally do not accept returns or provide refunds once the product has been delivered, except in special circumstances outlined in our Refund Policy.

 

•⁠  ⁠*Exceptions:* If the digital product is defective, not as described, or cannot be delivered due to a technical issue on our end, you may be eligible for a refund or exchange as per our Refund Policy.

 

### 5. *Updates and Support*

Many of our digital products come with periodic updates and support services.

 

•⁠  ⁠*Product Updates:* When available, product updates can be downloaded from your account at no additional charge. 

•⁠  ⁠*Support Access:* Customers who purchase software from ThemeKaart.com will receive access to support services as outlined in the product description.

 

### 6. *Contact Information*

If you have any questions about our Shipping and Delivery Policy, or if you experience any issues with your digital products, please contact us at:

 

•⁠  ⁠*Email:- [email protected]

•⁠  ⁠*Phone:- +91-7999710640

•⁠  ⁠*Live Chat:- Available on our website

 

We appreciate your business and look forward to serving you!

 

 

This policy ensures clarity in the process of digital product delivery and provides steps for customers to resolve any issues they may encounter.